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While checking on the backgrounds of some recently new neighbors, I found the provided information lacking. I could have used Google and Yahoo searches to obtain the same information. I have used 'Truth Finder' site in the past and find it offers much better...
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,We're sorry to hear you feel this way, and wish to assist in resolving this matter. Please allow me to explain, in order for a Spokeo subscription to be c...

2.0
I didn't like
  • Lack of information provided
#1076383
Reply to reviews
Spokeo Services is just a fraud !!!!! I get subscription and paid $29.99 . when I started searching information, all data were wrong, incorrect phone numbers and addresses even trying my personal information and I tried different numbers and names just in case but not,...
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Anonymous
UseSomeLogic

Unfortunately the complainant loses any credibility with me. It would be different however, if they were able to speak/write the English language properly. Not doing so, tells...

Anonymous
Anonymous

This is true....I signed up for a special, 4.95 a month...They fail to tell you you have to pay for 6 months, 29.95...When I looked up myself, friends, they were wrong...This ...

1.9
I didn't like
  • Its a fraud
#1052284
Reply to reviews
I agreed to a minimal charge to start my 1 month Spokeo membership after which I would be charged if I didn't cancel. The charge was .95 cents to start which was obn 11/5/16. If I didn't cancel within 30 days I would be charged again - $9.85. I didn't cancel and ended...
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,We’re so sorry for any confusion. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Sing...

#1014656
Reply to reviews

Spokeo - No issues, full refund.

Spokeo
#1076813
4.8
Details
I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called and cancelled. They gave me a refund. No problems, easy phone call.
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website

Short Review on March 13, 2017

Spokeo
#1020454
Cant get thru hard to sign in
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Short Review on February 22, 2017

Spokeo
#1012236
Can stop taking money off my card please,Alfrieda Williams $19.99
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Short Review on February 20, 2017

Spokeo
#1011128
Need to speak to customer service about my credit scores
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Spokeo is a RIPOFF scam! Really *** me off and they dont have the decency to refund.
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Anonymous
Customer Care Rep

Dear Spokeo Customer,We understand your concern and wish to assist in resolving this issue. Please allow me to explain regarding Spokeo. In order for a Spokeo subscription to ...

#988172
Reply to reviews
My identity has been hacked you have incorrect information and I would like to know where you came up with these bogus records
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,We’re so sorry for any confusion. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee d...

1.0
#983148
Reply to reviews
Not taking my card and refusing to answer any questions
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,We’re so sorry to hear that you’re having an issue signing up. Spokeo accepts payments using Visa, MasterCard, Discover and American Express credit/debit ...

#982222
Reply to reviews
SPOKEO IS A RIP OFF SITE I GAVE CREDIT CARD INFO AND WAS CHARGED FOR 3 PEOPLE SEARCHES AND DID NOT RECEIVE REPORTS PAID FOR. I WILL TELL EVERYONE I KNOW NOT TO USE THIS SITE ...SPOKEO YOU SUCK
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks...

#934843
Reply to reviews
Payed 19.95 but not to much info available than the free trial. Payed an additional fee for historical history. Impossible to use. Next thing i know its telling me i have to subscribe again! Got mad, called for a refund and was told i could not but he caved in and...
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Anonymous
Spokeo Customer CAre

Dear Spokeo Customer,We understand your concern and wish to help in resolving this matter. Please allow me to explain regarding Spokeo. The website is designed to keep Spokeo ...

1.0
#930368
Reply to reviews
They're ok but use a Visa gift card. Please don't ever use anything attached to your account online. If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to...
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,Unless a customer purchases a Single Record Search, Spokeo subscriptions are set up to automatically renew unless the subscription is cancelled. All infor...

2.8
#924666
Reply to reviews
Just got duped 19.95 twice. Thought i was paying 99 cents for one time usage. They refused todayto refund any of it even though i ever used them again. Mybad I guess but these are unscrupulous people. elycredit@gmail.com
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan...

#911559
Reply to reviews