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Spokeo is doing a disservice to victims of stalkers by making available information victims wish to keep private. Spokeo claims that they merely pull information from public records. However, before Spokeo, if a stalker living on the west coast suspected his victim...
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Anonymous
Anonymous

Dear Spokeo Customer,At Spokeo, we respect your privacy interests, as well as those interested in our Services. Spokeo organizes publicly available information from phone book...

I didn't like
  • See review
#899201
Reply to reviews
I am experiencing the same issue as all of the other previous posters. I went online to order a one time check on a phone number and skipped the subscription, thinking I was signed on to just the 0.95 charge for a one time info check. Little did I know they signed me...
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Anonymous
Anonymous

Dear Spokeo Customer,I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan...

#887412
Reply to reviews

Did a search on spokeo and thought the charge was going to be a one time charge of .95, as it turned out I was charged a monthly fee of $19.95, after talking to CS person I finally got them to refund $6.95, what a rip off. I would not ever use their services. Not sure...
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Anonymous
Anonymous

Dear Spokeo Customer,I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan...

1.2
I didn't like
  • Deceptive billing
#824099
Reply to reviews
Found that this company had been charging me for over a year. Do not recall establishing account or requesting any such service. Quite certain that if I used their service it was under the impression that is was either free or a 1 time charge, not a recurring...
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,We understand your concern and wish to assist in resolving this issue. In order for a Spokeo subscription to be created, a user must navigate to our websi...

#801400
Reply to reviews
Although they said they had the exact information I was look for. After I paid the money they failed to provide me with the information. Don't fall for this internet trick. They scam
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Anonymous
Anonymous

We're sorry you feel this way and want to assist in resolving this issue. Please allow me to explain about Spokeo. We are a search engine that specializes in finding people. M...

1.0
#750822
Reply to reviews
Not only I did not order their service, done by someone else, theylied and said I would not see anymore charges on my card every month since April this year. I have the conf numbers of cancelation but ea time I call to complain about being charged again they have no...
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Anonymous
Anonymous

Dear Spokeo Customer,It is possible you may have an active subscription that wasn't cancelled at the time you cancelled your Spokeo Premium Subscription. For assistance with t...

#668402
Reply to reviews

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again , then in 3 months the charge appears again. Don't fall for this Scam. Also the information that I requested was all out of date or there was no info...
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Anonymous
Spokeo Customer Care

Dear PissedConsumer User,We apologize for any misunderstanding and certainly wish to clarify. During the Spokeo People Search purchase process, a promotion for a 30 day free t...

1.0
Machias, Maine
I didn't like
  • No info and continue to bill
#665864
Reply to reviews
The customer service rep (Breanna) was rude and refused to refund my money. This is fraud and the Ceo and owners should all be held acountable and pay restitution. This company needs to be shut down. A class action lawsuit should be opened against them how do they...
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Anonymous
Spokeo

Dear Spokeo User,Thank you for your message. I apologize for your negative experience and can assure you we are more than willing to assist with a refund. Unfortunately I was ...

South Farmingdale, New York
#502066
Reply to reviews
I went to Spokeo.com to look for a friend's phone number and address. On their pay site, I entered my credit card and purchased momthly membership on Dec 2013 . I was fine paying for it. As following Spokeo instruction, I canceled the membership on Jan 2014. Now , I...
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Anonymous
Spokeo

Dear Spokeo User,I'm sorry to hear that you are seeing a charge after you cancelled. This could mean that your account currently is still active. Please contact us at custome...

#483323
Reply to reviews
So you are looking for a website for your company that will allow you to find clients email addresses, phone numbers, etc. DON'T USE SPOKEO! When you go to sign up they tell you that it is only 2.95 a month. Well, what they don't tell you is that they have...
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Anonymous
Spokeo

Dear Spokeo User,I apologize for the misunderstanding. I do apologize for any confusion and would be happy to clarify. Premium subscriptions now allow customers to customize a...

Anonymous
sad panda

The guys claim to have tons of results, they told me they had 85 records for an email address. I paid my $18, only to find the only record they had was a facebook page, which...

#246208
Reply to reviews

Spokeo Charge Review

Spokeo
#1010878
1.0
Details
I want a refund now please your a rip off & im so disapointed! Please refund NOW!
Comment
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Billing Practices
Coverage Area
Customer service
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Exchange, Refund and Cancellation Policy
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Short Review on February 15, 2017

Spokeo
#1008988
I want to cancel my account
Comment
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Spokeo People Search Review

Spokeo
#1008489
1.0
Details
Paid for phone search, no info came back. Ask for more money on different types of searches. This number is a scam artist. I need info
Comment
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

Short Review on February 04, 2017

Spokeo
#1002519
1.0
Details
No information that i wanted on this person and would like to cancle
Comment
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Product or Service Quality

People Search Review

Spokeo
#607009
1.0
Details
I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address wrong email everything was wrong. They make it sound great. But it's nit.
Comment
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Billing Practices
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability