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They lure you in with a free lookup which gives you nothing unless you sign up. Excessive charges for pretty much anything you might click on. Provide very little information, all of which you could acquire elsewhere with less cost and hassle. True to form, ending...
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1.1
#1361765
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I used Spokeo over a year ago . I cancelled the service a couple of months later and they continue to bill me! Now they have given me a larger bill for reasons I can't understand! All I could do is to tell y bank to quit honoring the bill. Maybe the mistake was that I...
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Anonymous
Spokeo Customer Care

Dear Requester, Thank you for your review of Spokeo on PissedConsumer.com. We're sorry to hear about this. It sounds like there is an active subscription on your account. We w...

Anonymous
metronetwork

I had exactly the same experience with Truthfinder.

I didn't like
  • Sneaky billing
#1347546
Reply to reviews
did not cancel on request. I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so...
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Sherry20172017
Sherry20172017

yes, please refund immediately to my Visa card

Anonymous
Spokeo Customer Care

Dear Sherry, I received your compliant on PissedConsumer.com today, and I would be happy to assist in resolving this matter. I’m sorry to hear Spokeo did not meet your search ...

1.0
I didn't like
  • Sneaky billing
  • Reverse billing
  • See review
#1334031
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Who is scoobydoo Brinkley associated with the name i searched
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Anonymous
Anonymous

Hi! Thanks for reaching out to us today! Spokeo is a People Search Engine that can be used to conduct name, email, phone, or username searches. We specialize in aggregating an...

#1329958
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Pls cancel my previous membership.
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Anonymous
Spokeo Customer Care

Dear Requester,Thank you for your review of Spokeo.Spokeo subscriptions can be disabled at any point during the subscription term. The auto-renewal can be disabled through the...

#1299321
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I signed up for a free trial at 95 cents and was charged for a monthly subscription of about $20. I canceled my entire account when I noticed it. Now looking back, I’m sure it was somewhere in the fine print and it was my own fault for stupidly not reading it. Even...
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Anonymous
Spokeo Customer Care

Dear Valued Customer,We’re so sorry to hear that you weren't able to find what you were looking for. Spokeo does not originate or create data, so our data reflects that of the...

1.2
#1264479
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Spokeo - Lost of two phones. Cool pad divice

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after calling back saying you got my phone and that's all I can recall
3.5
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Website
#1136177
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Resolved

I really wish this guy luck(Harrison Tang), the problem with Spokeo is they don't pay their suppliers, and people obviously get upset, I have personally called him on his mobile no in order to get money out of Spokeo and are still unsuccessful. "The money has been...
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1.0
#1125061
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When I used the service, which produced nothing of value, I made it clear I did not want to subscribe on a monthly basis. I suspect they have some fine print so that when you think you are only paying 95 cents for a one-time search, they are actually enrolling you for...
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Anonymous
Rhub

Happened to me as well. But when I called for a refund of the subscription I did not subscribe to, I was told “they most they can offer for a refund is $10.93” what...????? Th...

Anonymous
Gene

Had same issue, wanted one search paid the .95 cents and was billed the .95 cents 4 days later. Didn't think about the free trial that's why I paid for one search. Just billed...

1.5
I didn't like
  • Sneaky billing
#1103854
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Spokeo - No issues, full refund.

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called and cancelled. They gave me a refund. No problems, easy phone call.
4.8
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money
Website
#1076813
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