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Payed 19.95 but not to much info available than the free trial. Payed an additional fee for historical history. Impossible to use. Next thing i know its telling me i have to subscribe again! Got mad, called for a refund and was told i could not but he caved in and...
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Anonymous
Spokeo Customer CAre

Dear Spokeo Customer,We understand your concern and wish to help in resolving this matter. Please allow me to explain regarding Spokeo. The website is designed to keep Spokeo ...

1.0
#930368
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They're ok but use a Visa gift card. Please don't ever use anything attached to your account online. If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to...
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,Unless a customer purchases a Single Record Search, Spokeo subscriptions are set up to automatically renew unless the subscription is cancelled. All infor...

2.8
#924666
Reply to reviews
Just got duped 19.95 twice. Thought i was paying 99 cents for one time usage. They refused todayto refund any of it even though i ever used them again. Mybad I guess but these are unscrupulous people. elycredit@gmail.com
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan...

#911559
Reply to reviews
Spokeo is doing a disservice to victims of stalkers by making available information victims wish to keep private. Spokeo claims that they merely pull information from public records. However, before Spokeo, if a stalker living on the west coast suspected his victim...
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Anonymous
Anonymous

Dear Spokeo Customer,At Spokeo, we respect your privacy interests, as well as those interested in our Services. Spokeo organizes publicly available information from phone book...

I didn't like
  • See review
#899201
Reply to reviews
I am experiencing the same issue as all of the other previous posters. I went online to order a one time check on a phone number and skipped the subscription, thinking I was signed on to just the 0.95 charge for a one time info check. Little did I know they signed me...
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Anonymous
Anonymous

Dear Spokeo Customer,I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan...

#887412
Reply to reviews

Did a search on spokeo and thought the charge was going to be a one time charge of .95, as it turned out I was charged a monthly fee of $19.95, after talking to CS person I finally got them to refund $6.95, what a rip off. I would not ever use their services. Not sure...
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Anonymous
Anonymous

Dear Spokeo Customer,I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan...

1.2
I didn't like
  • Deceptive billing
#824099
Reply to reviews
Found that this company had been charging me for over a year. Do not recall establishing account or requesting any such service. Quite certain that if I used their service it was under the impression that is was either free or a 1 time charge, not a recurring...
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Anonymous
Spokeo Customer Care

Dear Spokeo Customer,We understand your concern and wish to assist in resolving this issue. In order for a Spokeo subscription to be created, a user must navigate to our websi...

#801400
Reply to reviews
Although they said they had the exact information I was look for. After I paid the money they failed to provide me with the information. Don't fall for this internet trick. They scam
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Anonymous
Anonymous

We're sorry you feel this way and want to assist in resolving this issue. Please allow me to explain about Spokeo. We are a search engine that specializes in finding people. M...

1.0
#750822
Reply to reviews
Not only I did not order their service, done by someone else, theylied and said I would not see anymore charges on my card every month since April this year. I have the conf numbers of cancelation but ea time I call to complain about being charged again they have no...
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Anonymous
Anonymous

Dear Spokeo Customer,It is possible you may have an active subscription that wasn't cancelled at the time you cancelled your Spokeo Premium Subscription. For assistance with t...

#668402
Reply to reviews

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again , then in 3 months the charge appears again. Don't fall for this Scam. Also the information that I requested was all out of date or there was no info...
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Anonymous
Spokeo Customer Care

Dear PissedConsumer User,We apologize for any misunderstanding and certainly wish to clarify. During the Spokeo People Search purchase process, a promotion for a 30 day free t...

1.0
Machias, Maine
I didn't like
  • No info and continue to bill
#665864
Reply to reviews