Not resolved

I used Spokeo over a year ago . I cancelled the service a couple of months later and they continue to bill me!

Now they have given me a larger bill for reasons I can't understand! All I could do is to tell y bank to quit honoring the bill. Maybe the mistake was that I cancelled by phone and have no e-mail proof that I cancelled. Recently a Spokeo web page appeared on my screen.

I'm still not sure why.

Maybe that has something to do with the extra billing.

The interesting thing is the last time I quit spokeo I used this say pissed customer website and I thought everything had been cancelled as a result of that complaint. /Could there be some cookie that keeps connecting me into Spokeo.

Product or Service Mentioned: Spokeo People Search.

Reason of review: Problems with payment.

Monetary Loss: $120.

Preferred solution: Full refund.

I didn't like: Sneaky billing.

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Dear Requester, Thank you for your review of Spokeo on We're sorry to hear about this.

It sounds like there is an active subscription on your account.

We want to be sure you are helped, please contact our Customer Care team through our contact page, where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Thanks - Spokeo Customer Care


I had exactly the same experience with Truthfinder.

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